Privacy Policy

Effective Date: 1 January 2025

GentleGossip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chatbot application (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Service.

1. Information We Collect

1.1 Personal Information

Google Single Sign-On (SSO): When you log in using Google SSO, we may collect your name, email address, profile picture, and any other information you agree to share with us from your Google account.
Email Login: When you log in with your email, we collect your email address.

1.2 Usage Data

Information about your interactions with the chatbot, such as the content of messages, timestamps, and usage frequency.
Device information, including IP address, browser type, operating system, and device identifiers.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze how you interact with our Service. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Service.
To personalize your user experience and offer tailored content.
To communicate with you, including sending updates, notifications, and support messages.
To ensure the security and integrity of the Service.
To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

Service Providers: With third-party vendors, contractors, and partners who perform services on our behalf, such as hosting, analytics, and customer support.
Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of our users or others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service or fulfill the purposes outlined in this Privacy Policy. We may retain some information for longer periods as required by law or for legitimate business purposes.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can access and update your personal information through your account settings.
Data Deletion: You can request the deletion of your personal information by contacting us at feedback@gentlegossip.ai.
Opt-Out: You can opt out of certain data collection and tracking practices by adjusting your browser or device settings.

7. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on the Service and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: feedback@gentlegossip.ai

Thank you for trusting GentleGossip with your information. We are committed to safeguarding your privacy and providing a secure experience.